Last Updated: September 27, 2025
Important Notice
TruckEasy App is designed for business use by trucking companies and their drivers. All data collection and processing is conducted for legitimate business purposes related to fleet management, route optimization, and operational efficiency.
Personal Information
We collect the following types of personal information:
- Account Information: Name, email address, phone number, company details
- Driver Information: Driver license details, employment information, emergency contacts
- Company Information: Business name, address, tax ID, insurance details, DOT numbers
- Customer Information: Customer names, addresses, contact details, billing information
Operational Data
- Route Information: Pickup and delivery addresses, timestamps, route details
- Vehicle Data: Truck and trailer numbers, vehicle specifications, maintenance records
- Document Data: Shipping documents, invoices, proof of delivery, driver documents
- Settlement Data: Payment information, driver compensation, expense tracking
Technical Information
- Device Information: IP address, device type, operating system, browser information
- Usage Data: App usage patterns, feature utilization, error logs
- Location Data: GPS coordinates, route tracking (see Location Data section)
We use your information for the following business purposes:
Core Business Operations
- Route planning and optimization
- Driver assignment and scheduling
- Fleet management and tracking
- Customer communication and updates
- Invoice generation and billing
- Settlement processing and payments
Service Improvement
- App performance optimization
- Feature development and enhancement
- Customer support and troubleshooting
- Analytics and business intelligence
Legal and Compliance
- Regulatory compliance (DOT, FMCSA requirements)
- Tax reporting and documentation
- Legal proceedings and dispute resolution
- Safety and security monitoring
We do not sell your personal information to third parties.
We may share your information in the following circumstances:
Business Operations
- Customers: Delivery updates, proof of delivery, invoice information
- Drivers: Route details, customer information necessary for deliveries
- Service Providers: Payment processors, cloud storage, mapping services
Legal Requirements
- Compliance with laws and regulations
- Response to legal requests and court orders
- Protection of rights, property, and safety
- Fraud prevention and security
4. Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- End-to-end encryption for data transmission
- Encrypted data storage and backups
- Secure authentication and access controls
- Regular security audits and updates
Administrative Safeguards
- Employee training on privacy and security
- Access controls based on job responsibilities
- Background checks for personnel
- Incident response procedures
5. Location Data
Location Services
Location data is collected only when actively tracking routes for legitimate business purposes. Drivers can control location sharing through app settings.
Collection and Use
- Active Tracking: GPS location during assigned routes
- Route Optimization: Historical data for efficiency improvements
- Customer Updates: Real-time delivery status
- Safety Monitoring: Emergency response and driver welfare
Driver Controls
- Enable/disable location tracking
- View location sharing status
- Control precision level of location data
- Request location data deletion
6. Data Retention
We retain your information for the following periods:
- Account Data: Duration of business relationship plus 7 years
- Route and Delivery Data: 7 years (tax and regulatory requirements)
- Driver Documents: As required by DOT regulations
- Location Data: 90 days unless longer retention required by law
- Usage Data: 2 years for analytics and service improvement
7. Your Rights
You have the following rights regarding your personal information:
Access and Portability
- Request access to your personal information
- Download your data in a portable format
- Review how your information is being used
Correction and Updates
- Update your account information
- Correct inaccurate data
- Complete incomplete information
Deletion and Restriction
- Request deletion of personal information
- Restrict processing of your data
- Object to certain data processing activities
Note: Some information may be retained for legal, regulatory, or business continuity requirements even after deletion requests.
8. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Functionality: Login sessions, app preferences
- Performance: App optimization and error tracking
- Analytics: Usage patterns and feature adoption
- Security: Fraud prevention and threat detection
You can control cookies through your browser settings or app preferences.
9. Third-Party Services
Our app integrates with third-party services for enhanced functionality:
- Mapping Services: Google Maps for navigation and route planning
- Cloud Storage: Document storage and backup services
- Payment Processing: Secure payment and banking services
- Communication: Email and messaging services
- Analytics: App performance and usage analytics
These services have their own privacy policies and data practices.
10. Children's Privacy
TruckEasy App is designed for business use and is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it immediately.
11. Changes to This Policy
We may update this privacy policy from time to time. We will:
- Notify users of material changes via email or app notification
- Post the updated policy on our website
- Update the "Last Updated" date
- Provide a summary of significant changes
Your continued use of the app after changes indicates acceptance of the updated policy.
Privacy Concerns
If you have questions about this privacy policy or your personal information:
Email: privacy@truckeasy.app
Support: Contact Support
Response Time: We will respond to privacy inquiries within 30 days
Legal Compliance
This privacy policy complies with applicable privacy laws including CCPA, GDPR (where applicable), and other relevant regulations. For specific legal requests or regulatory inquiries, please contact our legal team at legal@truckeasy.app.