Help Center

Welcome To TruckEasy App Support

Please submit your feedback from using the TruckEasy App. Include your email as well as the subject of what you would like help with. Our helpdesk team will reach out to you within 12 to 24 hours.

Thank you for your feedback! We'll get back to you within 12-24 hours.
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Other Ways to Reach Us
support@truckeasy.app
Response Time: 12-24 hours
Business Hours: Monday - Friday, 8 AM - 6 PM EST

Delete Your TruckEasy Account

You can delete your TruckEasy App account yourself at any time:

  1. Sign in to the TruckEasy App on your phone or on the web.
  2. Open Settings and tap Delete account.
  3. Enter your password to confirm.

If you can no longer sign in, submit the form above with the subject Account Deletion Request from the email address on your account, or write to support@truckeasy.app. We complete requests within 30 days.

What is deleted

Your sign-in, the name, email address and phone number on your account, your registered devices and notification tokens, and your access to every company you belonged to.

What is kept

Records a carrier is required to keep about its drivers and loads — driver qualification files, load, stop and settlement records, and documents submitted for those loads — stay with that company for as long as the law requires. A company's last administrator must make someone else an administrator, or cancel the company's subscription, before deleting their account.